If any issues arise with your earbuds, we suggest the first thing to do to reset your Budz and the Bluetooth connectivity with your device. Please make sure that you follow below steps:
1/ Disconnect all connected devices
2/ Select “Forget This Device” in Bluetooth settings
3/ Then long press both Budz for 5 seconds to turn off
4/ Wait for a few seconds
5/ Turn on both Budz by pressing both at the same time to pair together
6/ You should hear “pairing, left channel, right channel"
7/ Then you can reconnect Bluetooth with your device.
The Budz earbuds are compatible with all Bluetooth compatible devices:
- Android devices (phones, tablets, smartwatches)
- iOS devices (iPhones, iPads, Apple Watch)
- VR Headsets
- Windows and MacOS computers
- Smart TVs
Yes, the Budz earbuds have an IP rating of IPX5.
Can I work out with Dutchbudz?
Can I run in the rain?
Can I swim with the Budz?No
Yes, 1 year warranty.Please note, products must be returned in their original condition. We cannot accept returns on items damaged through normal wear and tear.
To pair the earbud to your smartphone, follow the steps below:Press and hold the Budz earbuds until you see the flashing light. The Budz earbuds are now in pairing mode and is identifying itself in the Bluetooth network. Open your Bluetooth settings on your device. Your mobile phone should see the “BUDZ” device name in its Bluetooth setup screen. Once the Budz device is selected, you should hear “pairing successful”.