Returns policy

You can return or exchange items up to 14 days after receiving your original order.

If you are unsatisfied with your purchase through the site, www.dutchbudz.com, we will provide a refund for the cost of the product. You have 14 days after receiving your order to request a full refund provided you return the product with the original casing and packaging. Once we’ve received the returned merchandise, your refund will be processed to the payment method used to place your order within 10 business days.

Please note, products must be returned in their original condition and packaging. We cannot accept returns on items damaged through normal wear and tear.

Always include a note with your personal info inside the package. Shipping fees are non-refundable.


Defective units

In the unlikely event that your Budz are defective, we are more than happy to help.

If you purchased a Budz product through the site, www.dutchbudz.com, please contact us hello@dutchbudz.com with your name, order number and email used to make the purchase.

Please note, products must be returned in their original condition and packaging. We cannot accept returns on items damaged through normal wear and tear.

If you purchased a Budz product through Amazon, please contact us hello@dutchbudz.com with your Amazon order number.